Last Updated: January 2026
By using the ax3000 platform, you are deemed to have consented to this Privacy Policy. A full description of how your personal data is collected, stored, and used is provided below.
At registration, we collect your name, mobile number, date of birth, and password. This information is used to verify your account and ensure security. Passwords are never stored in plain text under any circumstances.
During deposits and withdrawals, your mobile banking number (bKash, Nagad, Rocket) and transaction amount (BDT / ৳) are recorded. Bank card details or full financial information are never stored on our servers — all payments are processed directly through the payment gateway.
Your device type, operating system, browser name and version, IP address, and session duration are collected automatically. This information is used to improve platform performance and prevent fraud.
We collect usage data such as which pages you visited, how long you spent on them, which sections you used, and when you logged in. This helps us improve our service quality and personalise your experience.
Ax3000 uses your data only for specific, legitimate purposes. No information is collected or used unnecessarily. The primary purposes are outlined below:
Identity Verification & Secure Login
Processing Deposits & Withdrawals
Detecting Suspicious Activity
Improving Your Platform Experience
Bonus & Update Notifications
Meeting Regulatory Requirements
Your explicit consent will be obtained before using your information for marketing purposes. You may opt out of marketing communications at any time.
The ax3000 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help the platform remember your preferences. Essential cookies are used to keep your login session active, remember your language preference, and carry out security verification.
Analytical cookies are used to understand user behaviour and help us improve our service. You can control or disable cookies through your browser settings, though some core functionality may become limited as a result. We do not use third-party advertising tracking cookies.
Data for active accounts is retained for the duration of your time on the platform. After an account is closed, certain information may be kept for up to five years as required by law. Any data no longer needed beyond this period is securely deleted on schedule.
Ax3000 never sells users' personal information to third parties. Limited data may be shared with approved payment gateway partners for transaction processing. Information may be disclosed in response to lawful requests from legal authorities.
Technical measures ax3000 has implemented to protect your data:
Every user has specific rights over their personal data. ax3000 respects these rights and responds as promptly as possible. Contact our support team to exercise any of your rights.
You may request to know what personal information we hold about you
You may request corrections to any inaccurate or outdated information
Under certain circumstances, you may request deletion of your account and associated data
You may object to marketing communications or specific uses of your data
You have the option to request a copy of your personal data
Ax3000 reserves the right to update this Privacy Policy as needed. For significant changes, we will endeavour to notify users via their registered mobile number or account. Continued use of the platform after any updated policy is published will be considered acceptance of the new terms.
For any privacy-related questions, requests to access or delete your data, or to report a policy violation, please contact our support team. We aim to respond within 5 business days.
Contact us for any privacy-related matter:
privacy@ax3000.bizFor general inquiries, please contact our support centre:
support@ax3000.bizImportant: This Privacy Policy has been drawn up in accordance with the applicable laws and data protection regulations of Bangladesh. In the event of any dispute, the jurisdiction of the competent courts of Bangladesh shall apply.